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Lean sigma methods and tools for service organizations : the story of a cruise line transformation / Jaideep Motwani, Rob Ptacek, and Richard Fleming.

by Motwani, Jaideep | Ptacek, Rob | Fleming, Richard.

Edition: 1st ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New York : Business Expert Press, 2012Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 658.562 MO LE.

Quality management in a lean health care environment Daniel Collins and Melissa Mannon

by Collins, Daniel | Mannon, Melissa.

Material type: book Book Publisher: New York : Business Expert Press, c2015Online access: Location Map Availability: Items available for loan: University of Wollongong in Dubai (1). Location(s): Main Collection 362.10685 CO QU.

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